YOU'VE GOT QUESTIONS?
WE'VE GOT ANSWERS.
Whether it's artwork specs, color matching, or delivery timeline, we've gathered everything you need in one place to keep your orders moving smoothly.
The fastest and easiest way to ensure your design or logo will look great on your custom branded promotion items is to provide your artwork as original Vector Art created in a program like Adobe Illustrator®, then save your file as an .EPS or .AI file with text converted to outlines.",
Tips for submitting your artwork and preparing your files.
- Rework or touch-up will incur an extra charge.
We will contact distributor for approval before any touchup work is started. If re-work touch-up is needed, order may be delayed.
- Artwork:
Clear, ready-to-use black and white artwork accelerate orders and gives best results.
- Half tones, screen pattern, shading:
Such logos are not recommended for deboss, laser or silk imprint process, but we will attempt to reproduce and will advise accordingly.
Order Today. Ships Tomorrow.
Have your order delivered fast, like outer space fast?
SPECTOR & CO.’s Rocket Service is designed to process your order within 48 hours. From the moment we receive your request, our dedicated team works diligently day and night to ensure your order is prepared and ready for courier pickup – think of it as an express lane to dispatch. This service applies to all eligible catalog quantity orders featuring the (
hr Rocket Service) icons. Get swift and efficient processing at no extra charge. Get in touch with your account manager for more details.
Rocket service orders are processed through our system avoiding all preproduction steps, allowing the order to hit the production floor and ship out quickly and efficiently. Rocket service criteria must be respected and an already entered order cannot be converted over to rocket service. We will do our best to accommodate all orders with best possible ship dates based on our current production capacity.
Regular orders that are cancelled to be resubmitted to rocket service will incur a $150 net reprocessing fee.
First 25 free, each additional is $7.50 (G) per split.
Freight and residential charges are not included.
All shipments are FOB MTL for Canada and FOB NY for US.
Method: We will follow your shipping instructions, or if not specified, we will select a carrier at our discretion. We are not responsible for delays caused after goods leave our plant.
Freight costs for all spec samples are the responsibility of the distributor.
C.O.D. Shipments: Not accepted.
Need more info? Please Contact Us
All orders must be in writing. Errors resulting from hand-written orders are the responsibility of the distributor. Any changes or modifications to orders must be submitted in written form.
Product colors in this catalog are as accurate as possible; however, slight shade variations in photo representations do occur. If precise color is important, please order sample for approval. We are not responsible for variations in product color.
Co-op Orders: Contact us for details.
Return Policy: Returns must be authorized. Please call for a RA number.
Catalog Photography: Imprinted products appearing in this catalog are for illustrative purposes only, without any intention to promote or misuse the trademarks or company names shown.
For repeat orders, there is a repeat set-up charge of 50% of the original set-up for all repeat orders*. Please provide the original order number and a hard copy of the artwork. (Art is kept on file for 2 years.)
For optional assembly (i.e. insertion of business cards) please add 58¢ (G) per unit.
Need more info? Please. Contact Us